Terms of Service

Last updated October 10, 2026.

These terms are an agreement between you and DealRivet (“we”, “us”) for the use of dealrivet.com and the DealRivet workspace (the “service”). By creating an account, checking the box at sign-up, starting a trial, or making any purchase, you agree to these terms, including the refund policy. If you use DealRivet for a business, you agree on its behalf and confirm you have the authority to do so. If you do not agree, do not use the service.

Who we are

DealRivet is a business name. It is currently operated by its founder as a sole proprietorship based in Arizona. If DealRivet’s business is moved into a company, such as a limited liability company, that company will take over these terms; we will name it here and tell account owners. You can reach us through our contact page.

Who can use DealRivet

You must be at least 18 and able to enter a binding contract. DealRivet is business software for real estate professionals; it is not for personal, family or household use.

Your account

• Give accurate information and keep it current.
• Keep your password secret. You are responsible for everything done in your workspace, including by team members you invite.
• Tell us right away if you think someone has accessed your account without permission.

Plans, billing and renewal

• Price: new customers pay $49.99 for the first month, then $99.99 per month, unless a different price is shown to you at checkout. Prices are in US dollars and do not include any taxes that apply.
• Automatic renewal: your plan renews every month and your payment method is charged each month until you cancel.
• Free trial: when we offer one, the trial lasts 24 hours and requires a card. Before you start, we show what the first month costs, what you pay each month after, and how to cancel. During the trial, your workspace shows the date and time it ends. If you do not cancel before it ends, your card is charged $49.99 for the first month, then $99.99 each month. Subscribing during the trial ends it and charges your card at once. A trial is offered once per customer.
• Cancelling: you can cancel online anytime in Setup & billing → Manage billing, without calling or writing to us. Cancelling stops future charges; you keep access until the end of the period you have already paid for. If you cannot reach that page, contact us and we will cancel for you.
• Payments are processed by our payment processor, Stripe. If a payment fails, we may pause features that need a paid plan until it succeeds.
• Price changes: we will email the account owner at least 30 days before a new price applies to your plan. If you do not want the new price, cancel before it takes effect and you will not be charged it. Offers and discounted first months are one-time and cannot be combined.

Refund policy

All payments are final. We do not offer refunds, including for partial months, unused time, unused features, or a plan you forgot to cancel, except in the special circumstances below.

• Billing errors: if we charged you by mistake, such as a duplicate charge or a charge after your cancellation took effect, we will refund that charge.
• Special circumstances: in rare cases, such as an extended outage that kept you from using the service, we may offer a full or partial refund or account credit. These are decided case by case at our sole discretion, and one does not entitle you to another.
• If we end the service: if we close your account for a reason other than a breach of these terms, or stop offering DealRivet, we refund the unused part of the period you paid for and unused purchased balances as described in Credits.
• Where the law requires it: we will provide any refund the law requires.

To ask for a refund, contact us within 30 days of the charge and include the email on your account and the date and amount of the charge. Approved refunds go back to the original payment method.

Prepaid texting balances and research credits are non-refundable and cannot be exchanged for cash, except as described in Credits when we close your account or stop offering a feature. If paid buyer research returns incorrect information, you can report it in the workspace; when we confirm the problem, we return research credits, not money.

Please contact us before disputing a charge with your bank. Disputing a valid charge may lead us to suspend your account.

Credits

Research credits and texting balances are prepaid amounts used for specific features. Each research action shows its credit price before you confirm, and your workspace shows your balance. Credits have no cash value. What happens to an unused balance you paid for:

• You cancel your plan but keep your account: your balance stays in your workspace for when you come back.
• You close your account: unused credits and texting balances are forfeited, so use them first.
• We close your account for breaking these terms (for example, fraud, abuse or unlawful messaging): unused balances are forfeited, unless the law requires otherwise.
• We close your account for any other reason, stop offering DealRivet, or stop offering the feature the balance pays for: we refund the unused part of the balance you paid for.

Credits we give for free, such as promotional credits, are not refunded in any of these cases, and they expire if we said so when we gave them.

Texting and email

• Approval and rates: texting is turned on only after we approve your workspace for it. Your rate is shown before texting starts, and messages are paid from your prepaid texting balance.
• Your obligations: you must have any consent the law requires before you text or email someone, identify your business, and honor every opt-out. Opt-out replies such as STOP are applied automatically.
• Carriers and delivery: phone carriers and email providers can filter, delay or block messages. We do not guarantee that any text or email is delivered.
• Suspension: we may pause texting or email for a workspace that draws complaints, has a high opt-out or bounce rate, is blocked by a carrier, or that we reasonably believe breaks these terms or the law. We will tell you why and, where we can, how to fix it.

These rules do not remove our own duty to run the messaging service properly; they set out what each of us is responsible for.

Acceptable use

You are responsible for how you use DealRivet and for following every law that applies to your business, including:

• The laws on calls, texts and email, such as the TCPA, the CAN-SPAM Act and state telemarketing rules. Get any consent you need before contacting a seller or buyer, and honor opt-outs.
• Real estate and wholesaling laws in each state you work in, including any licensing, disclosure and contract-assignment rules.
• Fair housing and anti-discrimination laws.

Do not use the service to send spam, harass anyone, mislead sellers or buyers, break the law, access other workspaces, scrape or copy the service, reverse engineer it, resell it, or interfere with its security or operation.

Contracts and documents

DealRivet is not a law firm and does not give legal, tax or financial advice. Contract templates, addendums, state guidance and other documents are general starting points provided for convenience. They may not suit your situation or your state’s current law. Review every document, and have it checked by a licensed attorney in your state, before you use it. You are responsible for the documents you create, send and sign.

Automated and AI results

Some features use automated calculations and artificial intelligence, such as ARV and comparable-sales analysis, repair estimates, listing-photo checks, deal recommendations and filled-in documents. These results can contain errors or leave out important information. A “best fit” ARV, a suggested offer or a filled-in contract is a starting point, not advice and not a promise that a deal will work. Check every result yourself before you rely on it or send it to anyone. A document produced by DealRivet is not guaranteed to be legally valid or right for your transaction.

Property data, ARV and estimates

Property records, owner and loan details, mortgage balances, equity, comparable sales, ARV, repair estimates and crime statistics come from third-party sources and our own calculations. They may be incomplete, out of date or wrong. They are estimates, not appraisals, payoff statements or guarantees of value. Verify anything you rely on, for example with a title company or appraiser, before making an offer.

Your data

You own the records, documents and other content you put in your workspace. You give us permission to store, process and send it only as needed to provide the service. You confirm you have the right to collect and use the information you add, including seller and buyer contact details. Our Privacy Policy explains how we handle personal information.

• Who can see it: the people in your workspace, and our team only when needed to give you support you ask for, keep the service running and secure, or follow the law. Service providers receive only what a feature needs, as the Privacy Policy describes.
• AI: some features send the property details and photos involved to an AI provider to produce a result. We do not use your workspace records to train AI models, and we use AI providers under business terms that do not let them train their models on the data we send.
• Security: we use reasonable safeguards, including encryption in transit, hashed passwords, sign-in checks on new devices and separation between workspaces. If we confirm that someone accessed or took your workspace records or personal information without permission, we will email the account owner promptly, and no later than 45 days after we confirm it, or sooner if the law requires. The email will say what happened, what information was involved, what we are doing about it and what you can do.
• Export: you can download your documents from your workspace at any time. You can also ask us for an export of your leads, contacts and notes by contacting us, while your account is open and for 30 days after it closes.
• Retention and deletion: cancelling your plan does not delete anything; your records stay in your workspace while your account is open. To close your account, contact us. We keep a closed account’s records for 30 days so you can come back or ask for an export, then delete or de-identify them within the next 60 days. If you ask us to delete your records sooner, we do so within 30 days of your request. Deleted records can remain in our backups for up to 30 more days until the backups are replaced. We keep signed documents, signature records and billing records longer only where the law, tax rules or an open dispute requires it. Our Privacy Policy follows the same timeline.
• Backups: keep your own copies of signed contracts and other records you cannot afford to lose.

Third-party services

Some features rely on other companies, such as payment, email, texting, property-data and AI providers. Their availability is outside our control, and we may change providers.

Changes to the service and these terms

We may add, change or remove features. We may update these terms; we will post the new version here with a new date, and tell account owners by email or in the workspace if a change is significant. Continuing to use the service after a change means you accept it.

Suspension and closing accounts

You can close your account at any time by contacting us. We may suspend or close an account that breaks these terms, misuses the service, does not pay, or creates legal risk for us or others. We will tell you why unless the law or a security risk prevents it. Unless the account was used for fraud, abuse or a security threat, you can still ask for an export of your records as described in Your data. Sections that by their nature should continue, such as payment obligations, the refund policy, disclaimers and limits of liability, survive after an account closes.

Disclaimers

The service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise the service will be uninterrupted or error-free, or that any deal, offer or result will follow from using it.

Limitation of liability

To the fullest extent the law allows:

• We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, deals or business opportunities.
• We are not liable for losses caused by inaccurate or incomplete property data, estimates or automated results; by outages, delays or errors of third-party services such as payment, email, texting, data and AI providers; by messages that are filtered or not delivered; or by access to your account through your password or a device you control.
• We are not liable for lost or damaged data, except to the extent the loss was caused by our failure to use reasonable care.
• Our total liability for all claims about the service is limited to the greater of the amount you paid us in the three months before the claim arose or $100.

These limits do not apply to liability that the law does not allow to be limited, such as liability for fraud or for intentional or grossly negligent misconduct.

Indemnity

If someone makes a claim against us because of your content, the documents you send, your calls, texts or emails to sellers, buyers and others, or your breach of these terms or the law, you agree to defend us and pay the resulting losses and costs, including reasonable attorney fees. This does not cover any part of a claim caused by our own breach of these terms, negligence or misconduct. We will tell you about the claim promptly and cooperate with you, and you will not settle it in a way that admits fault for us or binds us without our written consent.

Disputes

Talk to us first. Before starting a lawsuit, send us a written description of the problem and what you want through our contact page. We will do the same before bringing a claim against you. We both agree to try in good faith to resolve it for 30 days after the notice is received.

Governing law and courts. These terms are governed by the laws of the State of Arizona and applicable federal law, without regard to conflict-of-law rules. If a dispute is not resolved, it will be decided only in the state or federal courts located in Arizona, and we both agree to those courts’ jurisdiction. Either of us may bring an individual claim in small-claims court instead if it qualifies.

Contact

Questions about these terms? Send us a message and we will reply by email.